Privacy Policy
Your family's privacy and safety are our highest priorities. Here's how we protect your information.
Last updated: January 15, 2025
Our Commitment to Your Privacy
At Instant Storybook, we understand that when you share your family's information with us, you're placing your trust in our hands. We take this responsibility seriously and are committed to protecting your privacy with the highest standards of security and transparency.
Key Privacy Principles:
- We never sell or share your personal data with third parties
- All data is encrypted both in transit and at rest
- You have complete control over your data
- We comply with COPPA and international privacy laws
Information We Collect
Account Information
When you create an account, we collect:
- Your name and email address
- Password (encrypted and never stored in plain text)
- Account preferences and settings
Story Creation Data
To create personalized stories, we may collect:
- Child's name, age, and interests (only what you choose to share)
- Story preferences and themes
- Family values and content sensitivities
- Language and reading level preferences
Usage Information
We automatically collect certain information to improve our service:
- How you use our website and features
- Device information and browser type
- IP address and general location (country/region only)
- Performance and error data
How We Use Your Information
We use your information solely to provide and improve our service:
✅ What We Do
- • Create personalized stories for your family
- • Process payments and fulfill orders
- • Send important account updates
- • Improve our AI and user experience
- • Provide customer support
❌ What We Never Do
- • Sell your data to advertisers
- • Share personal info with third parties
- • Use your data for unrelated purposes
- • Store payment information on our servers
- • Track you across other websites
Data Security & Protection
We implement industry-leading security measures to protect your family's information:
All data is encrypted using AES-256 encryption, both when stored and transmitted.
Our servers are hosted on enterprise-grade cloud infrastructure with 24/7 monitoring.
Children's Privacy (COPPA Compliance)
Special Protection for Children
We comply with the Children's Online Privacy Protection Act (COPPA) and take extra precautions when handling information about children under 13.
- • We only collect child information that parents explicitly provide
- • Parents have full control over their child's information
- • We never contact children directly
- • Child data is automatically deleted when no longer needed
Your Rights & Controls
You have complete control over your data:
Access & Download
Request a copy of all your data at any time
Correct & Update
Edit your information through your account settings
Delete
Permanently delete your account and all associated data
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us:
Email: privacy@instantstorybooks.com
Address: 123 Story Lane, San Francisco, CA 94102
Phone: 1-800-STORIES